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Account Manager, Sydney Australia

  • Location

    Sydney

  • Sector:

    Digital & Technology

  • Job type:

    Permanent

  • Salary/Rate:

    Package up to 130 000 $

  • Contact:

    Marine Soares

  • Contact email:

    msoares@skillfindergroup.com

  • Job ref:

    14079USER_20

ACCOUNT MANAGER - Digital Media - Sydney Australia


Our client develops innovative, cloud-based technology to make it easier, more effective and efficient to deliver connections that count in this increasingly complex world.

Job summary


Responsible for nurturing relationships and growing business with existing accounts within an assigned territory. Manages the monthly revenue of the existing book of business in assigned accounts through upsell and renewals. Responsible for identifying opportunities to expand our client's through cross-sell of products in existing accounts. Most commonly used in Mid Market sales segment

Essential Duties:


•Manage the overall relationship with the assigned accounts
•Lead the sales process in renewals and upsell opportunities
•Identify opportunities to grow our client portfolio of products in assigned accounts by engaging our client Cross-Seller
•Locate the appropriate account buyer for renewal and upsell opportunities, and make introductions as necessary for Cross-Sellers
•Develop, manage, and nurture relationships with accounts, increasing their affinity for their products, adding new contracts, and likelihood of renewals
•Achieve assigned sales billing and bookings quotas
•Monitor account satisfaction and identify customer problems; coordinate with our client Customer Engagement to remedy situations
•Develop and maintain up-to-date expert understanding of assigned account solutions and understanding of relevant competitor solutions
•Research and actively identify emerging trends that influence our client’s value proposition
•Communicate value proposition to existing accounts
•Identify and coordinate timely involvement of sales operations resources in the sales cycle to improve efficiencies
•Proactively manage pipeline; input, monitor, and update opportunities in a timely fashion

Minimum Qualifications:

Education:

Bachelor’s degree from an accredited college or university with major coursework in business, information technology, or a related field

Experience:

3- 5 years of experience in a sales role or a relevant account management role

Knowledge, Skills, and Abilities:

•Required experience in managing account relationships, identifying additional sales opportunities, and closing deals
•Prior professional experience working with minimal supervision
•Self-starter with excellent time-management skills
•Superior relationship management and interpersonal skills
•Excellent written and oral communication skills; experience delivering compelling presentations to large audiences
•Willingness to travel within assigned territory, on short notice, as needed