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Key Account Director

  • Location

    Paris

  • Sector:

    Digital & Technology

  • Job type:

    Permanent

  • Salary/Rate:

    -

  • Contact:

    Marine Soares

  • Contact email:

    msoares@skillfindergroup.com

  • Job ref:

    13183USER_20

Associate Account Manager - based in Paris, France

Do you speak English like a native? Do you have exceptional communication skills? Are you passionate about Digital media? Are you resilient and able to work a lot under pressure? Are you a team player? Do you bare to take initiatives? If your answers are YES!! Congratulations! This job is for you!! We help customers listen, create, connect, deliver, amplify and measure their digital engagements.

Our client:

Connecting people with each other and the right information is mission-critical. My client develops innovative cloud-based technology to make it easier, more effective and more efficient to make the right connections. Their solutions put people in sync with each other and the right information, so they gain the insight needed to reach better decisions on the issues that matter most - and they do it with a laser focus on reliability. They help clients listen, create, connect, deliver, amplify and measure digital engagements. They operate across the United States, Canada, Europe, the Middle East, Asia Pacific, Latin America and South America. They help companies communicate with their employees, customers, investors and the media.

The Digital Media suite of solutions enables Press Relations, Investors Relations, corporate communications and marketing professionals to deliver product announcements, investor days, marketing webinars, employee town halls, the events and announcements that build brand, drive sales and engage key audiences for their clients' businesses. Why not become their next Associate Account Manager!

Your Essential Duties:

•Develop, manage, and nurture relationships with accounts, increasing their affinity for the digital solutions, adding new contracts, and likelihood of renewals
•Manage the overall relationship with the assigned accounts
•Monitor account satisfaction and identify customer problems; coordinate with the internal Service teams Engagement to remedy situations
•Lead the sales process in renewals and up sell opportunities
•Identify opportunities to grow the portfolio of solutions in assigned accounts
•Locate the appropriate account buyer for renewal and up sell opportunities
•Achieve assigned sales billing and quotas
•Develop and maintain up-to-date expert understanding of assigned account solutions and understanding of relevant competitor solutions
•Research and actively identify emerging trends that influence their value proposition
•Communicate value proposition to existing accounts
•Identify and coordinate timely involvement of sales operations resources in the sales cycle to improve efficiencies
•Proactively manage pipeline; input, monitor, and update opportunities in a timely fashion

Qualifications and Education:

Bachelor and/or Master’s degree from an accredited college or university (with major coursework in business, information technology, or a related field a plus).

Experience:

1- 3 years of experience in a sales role or a relevant account management role

Knowledge, Skills, and Abilities:

•Bilingual English mandatory (Italian, German, Spanish, Portuguese, Dutch and/or Arabic a plus)
•Excellent written and oral communication skills
•Required experience in managing account relationships, identifying additional sales opportunities, and closing deals
•Prior professional experience working with minimal supervision
•Self-starter with excellent time-management skills
•Superior relationship management and interpersonal skills
•Experience delivering compelling presentations to large audiences
•Willingness to travel within assigned territory
•Independent, resilient with a strong ability to hit the ground running
•Adaptability, hard worker, ability to work under pressure