Senior Business Analyst

Senior Business Analyst – Operating Model Transformation

Contract Details

• 12+ month contract
• Hybrid working model – 3 days onsite in Luxembourg
• Long-term transformation programme within a major global financial institution

A leading global financial institution is seeking an experienced Senior Business Analyst to join a high-profile Strategic Execution function focused on large-scale operational transformation across international locations.

This is an opportunity to work on complex business change initiatives involving operating model design, process optimisation, business readiness, and strategic transformation within a sophisticated banking environment.

The successful candidate will play a key role in shaping and documenting target operating models, improving operational processes, and partnering with senior stakeholders across business and programme teams.

Key Responsibilities

• Support the development and enhancement of target operating models using a structured top-down methodology
• Conduct current state assessments and gap analysis across operational processes
• Produce process documentation across multiple levels including:
• High-level process maps
• Team interaction diagrams
• Swimlane workflows
• Detailed procedural documentation
• Partner closely with operational readiness and programme management teams
• Gather, analyse, and document business and functional requirements
• Identify and escalate programme risks, issues, and dependencies
• Support business readiness planning and transformation execution activities
• Engage with senior stakeholders across business units, programme teams, and clients
• Ensure alignment between operational processes, governance frameworks, and strategic transformation objectives

Required Experience

• Strong experience as a Business Analyst within financial services or banking environments
• Proven background delivering large-scale transformation or operating model change initiatives
• Strong understanding of custody banking, operations, process flows, and systems landscapes
• Experience documenting end-to-end operational processes and target operating models
• Strong analytical and problem-solving capabilities
• Experience with business readiness, governance, and risk management activities
• Ability to influence stakeholders across technical and non-technical teams
• Experience working within complex global programmes

Desired Skills

• Operating Model Design
• Process Mapping / Swimlane Documentation
• Transformation Delivery
• Business Readiness
• Risk & Issue Management
• Stakeholder Management
• Gap Analysis
• Financial Services / Custodian Banking
• Process Optimisation
• Data Analysis

If you are an experienced Business Analyst with strong transformation and operating model expertise within financial services, we would like to hear from you.