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Technical Operations Analyst

  • Location


  • Sector:

    FinTech, Banking Operations

  • Job type:


  • Salary/Rate:

    110,000 - 120,000

  • Contact:

    Sarah Doan-Gill

  • Contact email:


  • Job ref:


  • Consultant:

    Sarah Doan-Gill

Technical Operations Analyst -Perm role - Zurich

Established for over 30 years, my client is a leading and innovative financial service provider, serving many major banks on a global scale.

They have unique in-house applications which you will be supporting as one of their Technical Operations Analyst.

The successful candidate will join a small team of Technical Support Analysts focused on maintaining the quality of the applications offered and working closely with the Business Operations team and external parties on all technical related matters.

Main responsibilities

• Provide technical and database support for our suite of applications

• Analyse and resolve technical and database issues

• Assisting in the continuity of business processes at a technical level

• Troubleshooting of application errors

• Analysis and maintenance of database performance

Required technical skills and experience

• Good working knowledge of relational databases and MSSQL Server

• Strong analytical and problem-solving skills

• Ability to interpret business requirements and turn them into technical specifications

• A good understanding of an application development environment and programming languages

• Knowledge of Java and/or business process flow (BPMN standard)

• Ability to be communicate in a clear and professional manner


• Bachelor’s degree in IT or equivalent experience

• Fluent in English written and spoken

• Strong self-learning ability with on-the-job learning

• Intrinsically motivated

• Proactive and a self-starter

• Flexible and a team player with experience working in a small team

• Multicultural sensitivity/awareness


• Global client base

• Continuous professional development

• Multicultural & dynamic team with cross-functional roles

• Flat organization structure and short decision-making processes

• High standard and modern working environment

• Centrally located offices in Zug