Transfer Agency Control & Oversight

Transfer Agency Control & Oversight role - Luxembourg

The TA Control Manager is a proactive consultant role that is responsible for oversight of the operational control structure of the business unit within Fund Services. The Control Manager provides proactive leadership and guidance to staff partners to strengthen controls, ensure compliance and mitigate operational risk. This position is based in Luxembourg and reports directly to the local Control Manager

• Foster and promote The company’s commitment to a strong risk management culture by developing a control mindset within the business.

• Leads the development of controls and measures to identify excessive operational risk and/or control problems at an early stage and ensures that immediate measures are taken to maintain quality and efficiency standards.

• Ensure that current policies and procedures are in place (and are being followed) for business unit functions and are in compliance with organizational standards and regulatory requirements.

• Ensure proper preventative and detective controls are in place for business functions and drive recommendations to strengthen control weaknesses.

• Act as an escalation point for risk and control related matters for the entire department.

• Partners with various risk management and control groups throughout the organization.

• Assist with reviewing all operational losses within the department, analyzing for trends/root causes.

• Serve as department assistant lead for all audits and regulatory examinations. Track and monitor all audit report and regulatory examination findings to ensure all open issues are resolved and closed in a timely manner.

• Support regional control teams with audit, trustee & compliance reviews.

• Assist with operational and/or corporate risk & control initiatives where directed.

• Stay up to date with industry changes that may impact the risk & quality of our service.

• Seasoned operations partner with knowledge of the Transfer Agency business including its strategic goals, associated products and supporting operational functions.

• Strong attention to detail and organization skills.

• Has a strong understanding of end to end processes within Transfer Agency.

• Ability to systematically assess & challenge existing processes.

• Knowledge of risk management techniques and proven ability to identify and asses risk in business processes, migration activity and new products.

• Knowledge of regulatory requirements and industry best practices.

• Strong communication, negotiation and analytical skills are necessary to consult with partners/clients throughout the organization as well as regulators and auditors.

• Effective project management skills are essential to help drive various initiatives.

• Ability to sell the value added benefit of the control function.

Candidate to have 5+ years broad experience in Transfer Agency Operations or as an Internal Audit partner with a strong focus on Transfer Agency
IOC or equivalent(, IMC etc)

Perform proactive focused reviews according to agreed priorities of end to end processes and/or clients and key risk areas to maintain quality levels & identify areas for enhancement

Review any region specific regulatory issues. Make recommendations and control implementation by Business Unit.

Liaise with related central areas including Compliance and Operational Risk and local TA Managers who deliver our services to clients

Work closely with local TA Manager to determine priorities and objectives for performing reviews.

Initiate quality related projects ensuring adequate business plans are created and signed off by all relevant business areas

Assist with periodic procedure reviews for existing processes, as well as those for new processes created by implementations and take-on activity.

Follow the goals and priorities based on the direction set for the Section.

Ensure consistent best practice and monitor the regional standards

Produce accurate management information reporting and analysis to deadline

Maintain effective communication channels at all levels

Tracks all review actions / reporting to Senior Management and plans effectively to meet the deadlines set.

Keep abreast of industry and regulatory developments that may impact the risk and quality of our service.

Assess operational readiness of the business unit’s ability to take on new clients, processes, or perform system migrations.

Ensure preventative controls are in place following procedure & process failures.