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Business / Application Support Analyst

  • Location


  • Sector:

    Digital & Technology

  • Job type:


  • Salary/Rate:

    Day Rate

  • Contact:

    Sarah Doan-Gill

  • Contact email:


  • Job ref:


  • Consultant:

    Sarah Doan-Gill

Business / Application Support Analyst


My client manages the assets of some of the world's largest institutions, financial intermediaries, and their clients. Their culture welcomes independent thinkers and centres around investment excellence, a long-term perspective and a dedication to client service.

The primary focus of this role it to provide comprehensive business and technical application support for multiple applications within the Investment Platform, with a specific emphasis on supporting the settlement cycle for U.S. transactions transitioning to T+1 through Charles River/SimCorp applications.

Your Role

· Deliver support to Operations Teams during the T+1 settlement cycle through a London Late Shift from 2.30pm to 10.30pm UTC.

· Deliver training and coaching to employees on the supported applications.

· Stay up to date on recent and upcoming changes to applications and processes.

· Develop relationships with users to gain a deep understanding of their work.

· Continuously suggest technical and business process improvements.

· Document processes, tasks, and procedures for support activities.

Your Profile

· Possess a degree in technology or a related field with a financial focus.

· Have experience working in Asset Management or the banking sector.

· Demonstrate a solid understanding of financial instruments, including Fixed Income, Derivatives, Equities, and FX.

· Proficient in Windows, UNIX, SQL, Oracle, including strong database querying skills.

· Knowledge of ITIL best practices

· Possess an analytical and problem-solving mindset.

· Capable of working under pressure with a strong sense of responsibility.

· Excellent communication skills.

· A strong team player, capable of collaborating with team members and clients across multiple sites.

You will have the opportunity to work in a dynamic and global environment. If you are a motivated professional seeking a challenging role in the finance and technology industry, we would love to hear from you!