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Client Representative Fund Administration

  • Location

    Luxembourg

  • Sector:

    Finance & Banking

  • Job type:

    Contract

  • Salary/Rate:

    negotiable

  • Contact:

    Amy Hughes

  • Contact email:

    ahughes@skillfindergroup.com

  • Job ref:

    18571USER_75

  • Consultant:

    Amy Hughes

Client Representative Fund Administration, Fund Administration



Purpose:


The incumbent is responsible as direct and main contact for the timely and accurate delivery of Client support for all fund administration requests and project execution.

Primary responsibilities :


• Main contact for fee related requests of clients representative FA for onshore and offshore funds in Luxembourg.
• Ensure a high quality of service delivery by monitoring via the Fee Management Application
• Monitoring Fee setup in Fund accounting system vs Fee Management Application
• Responsible for the oversight review on FA Malaysia on the invoice payment process.
• Direct and main contact for fund administration fee requests of dedicated clients
• Ensure the accuracy, timeliness and completeness of all fund administration related Client requests.
• Accountable for ongoing satisfaction of clients by ensuring deliverables meet client needs and expectations.
• Support the establishment of an environment of continuous improvement that assesses workflow, processes and procedures on an ongoing basis, ensuring maximum efficiency and quality within the Client deliverables.
• Ensure that all Client information are documented and archived and updated on a regular basis (prospectus, fee agreements…)
• Continuously identify opportunities to enhance our service and value proposition for our clients.
• Stay current with external environment that governs and influences the business.
• Support to Purple layer as per SLA
• Audit Coordination for FA related topics


Experience:


• Post secondary education with an accounting/finance or business concentration or equivalent experience.
• 06-10 years financial services industry experience in an operations environment.
• Interpersonal and networking skills with a proven track record of dealing with clients, management, colleagues and staff.
• Good communication, presentation and negotiation skills.
• Good innovation and change management orientation.
• Good business acumen and profit orientation.
• Risk management and mitigation focus.
• Proven organizational and time management skills
• Track record of developing and implementing innovation and change.
• Language: fluent in English & French. German or Italian is an advantage.

Languages : French and English
Fully onsite
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