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Junior Data Maintenance Administrator

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    Amy Hughes

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    Amy Hughes

Junior data maintenance Administrator

The Junior Data Maintenance Administrator plays a crucial role in the Registrar & Transfer Agency department, ensuring high-quality service and operational efficiency. Here's a breakdown of the primary responsibilities and required experience and skills:

Primary Responsibilities:

Manage Day-to-Day Activities:
• Oversee day-to-day operations within the Registrar & Transfer Agency department.
• Ensure a superior level of service is consistently provided.
Knowledge Sharing and Issue Resolution:
• Share knowledge of pending issues within the team.
• Promptly resolve issues where possible.
• Escalate items to the line manager when necessary.
Register Team Responsibilities:
• Hold a position within the Register team.
• Manage various functions related to operational tasks.
Service Delivery:
• Deliver high-quality services, including producing periodic and ad hoc reporting.
• Ensure adherence to standard procedures and processes.
• Perform tax compliance controls.
Data Management:
• Maintain internal databases.
• Manage mailing to relevant counterparties.
• Perform account maintenance.
Query Resolution:
• Resolve queries assigned from internal departments.
Compliance and Project Execution:
• Adhere to Generally Accepted Transfer Agent Principles, Prospectus, and internal policies.
• Execute projects to minimize risk, increase efficiencies, and improve quality.
Client Service:
• Ensure optimal client service in all engagements with the bank.

Experience and Skills:

Ability to Work Under Pressure: Capable of working effectively under pressure.
Independence: Able to work independently.
Problem-Solving: Demonstrated ability to solve problems effectively.
Flexibility: Flexible in adapting to changing requirements.
Organization: Well-organized in managing tasks and responsibilities.

Technical Skills:

Proficient in Excel: Ability to use Excel for data analysis and reporting.
Word: Competent in using Word for document processing.
VLOOKUP: Proficient in using VLOOKUP function in Excel.