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Location
Prague
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Sector:
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Job type:
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Salary/Rate:
80'000-100'000
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Contact:
Ollie Harding
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Contact email:
oharding@skillfindergroup.com
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Job ref:
18250USER_49
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Consultant:
Ollie Harding
Customer Test Officer - Prague, Czechia - Permanent Role
In your new position you will be assisting B2B clients (large financial institutions operating on the international markets) in implementing, maintaining, and troubleshooting connectivity products.
The type of tasks is highly diversified, the focus will be on supporting internal & customers testing and processing SWIFT messages in both testing and production.
Your Responsibilities
- Support customer E2E testing of SWIFT messages and Xact -online access for business flows.
- Advise customers on the day-to-day usage of Banking connectivity media and assist clients in Finding a solution to technical issues
- Support the roll out of the new connectivity tool
- Analyse customer connectivity profiles/requirements/issues and make recommendations
- Train customers on the connectivity products
- Participate in the connectivity product requirement review and development process.
Your Profile
- Written & spoken English as English is the primary means of communication
- Czech, French, German or any other language are advantage
- Knowledge of SWIFT ISO15022/20022 messages for settlement messages
- Excellent customer-oriented communication as well as strong analytical skills
- Strong problem-solving skills, accuracy, ability to work as part of the team
- Automation, transformation, and project management experience are a strong advantage
- Interest in financial markets and open-minded approach towards IT infrastructure
- Ability to work in a constantly changing environment and tasks prioritization.
Other Information
- Opportunity to work in a multicultural team
- Possibility to travel to Frankfurt and Luxembourg for trainings
- Distribution of tasks within the team with respect to personal preferences whenever possible
- Room for personal initiative and improvement ideas